Billing & Payment Support
1. Introduction to Startitup
Startitup is your all-in-one business service platform, offering solutions for every stage of your business. From Accountancy, Legal & Compliance, Ecommerce, Website Development, Artwork, Branding, and Digital Marketing, we provide everything under one roof to help you launch, manage, and grow your business with confidence.
2. Creating Your Account
Setting up your Startitup account is simple: Visit our website and click Register Enter your email and password Verify your email through the verification link sent to you Once verified, your Startitup account is ready to use.
3. First Steps After Signing Up
After creating your account: Complete your profile (business name, industry, contact details) Explore service categories and resources Your Dedicated Relationship Manager will assist you with selecting services and navigating the platform A complete profile helps us personalize your experience and deliver better recommendations.
4. Account Management
You can manage all your account details in the Profile section: Update business information Modify personal details and contact information Reset your password through the Forgot Password option Review your billing address and saved details Keeping your profile updated ensures smooth communication and service delivery.
5. Account Security
Protecting your Startitup account is essential. Follow these security practices: Use a strong, unique password Enable Two-Factor Authentication (2FA) Do not share your login details with anyone Be careful with unknown links or emails (avoid phishing) Regularly review recent account activity These steps ensure your information remains safe and secure.
6. Billing & Payments
Startitup supports multiple secure payment methods, including: Debit/Credit Cards Online gateways (region-specific options) You can view all invoices under the Billing or Invoices section. Invoices include: Service details Billing period Due dates
Subscription Plans
We offer various plans for different business sizes and needs. Contact your Relationship Manager for help selecting the ideal plan.
Refund Policy
Refunds are processed according to our policy. If you need a refund or have billing concerns, contact your Relationship Manager.
7. Troubleshooting
If you face technical issues: Refer to our Common Issues Guide for quick fixes Check error messages for instructions or guidelines If issues persist, contact Technical Support for personalized assistance Our team will help diagnose and resolve any platform-related problems.
8. Contact Support
We offer multiple support channels: Live Chat: Available on our website Email: help@startitup.global Phone: 080-0043-4887 WhatsApp: 080-0043-4887 User Forums: Community discussions, tips, and networking Our Dedicated Relationship Manager is available during business hours to assist with questions, issues, or guidance.
9. Feedback
Your feedback helps us improve. You can share it through: Feedback form on the website Direct email User forums Trustpilot review.
10. Policies & Legal
Startitup ensures transparency through clear policies:
