Frequently Asked Questions
Welcome to our FAQ section! Here, we’ve compiled answers to commonly asked questions to make your journey smoother.
You can create an account by visiting our website and clicking on the “Sign Up” button. Follow the prompts to enter your information and set up your account.
You can book a service through our website by selecting the desired service, or you can contact our customer service team for assistance.
While we strive to offer a comprehensive range of services globally, availability may vary by country due to local regulations, market demands, and operational capabilities. Please check our website or contact us directly for specific service availability in your country.
Once a service is booked, you will receive the contact details of the assigned professional, allowing you to communicate directly with them if needed.
All potential fees, including service charges, taxes, and any possible additional costs, will be clearly communicated upfront. No hidden fees will be applied.
We accept various payment methods, including credit/debit cards and selected digital payment platforms, to facilitate our clients worldwide.
We are committed to ensuring customer satisfaction. If you are not satisfied with our service, please contact our support team within a specified period from the service date to discuss potential refunds or service corrections, as per our refund policy.
You can change or cancel your appointment through our website or by contacting our customer service. Please note that changes or cancellations must be made within a specified timeframe before the scheduled service to avoid cancellation fees.
You can reach out to our customer support team via email, phone, or live chat on our website. Our team is available 24/7 to assist you with any issues or questions.
We offer membership plans and loyalty programs providing additional benefits, discounts, and exclusive offers to our valued clients. For more details, please visit Startitup Pro on our website.
We strive to accommodate special requests to ensure your utmost satisfaction. Please mention any specific requirements when booking a service or contact our customer support team to discuss your needs.
We prioritize your privacy and security, implementing stringent data protection measures, including encryption and secure servers, to protect your information against unauthorized access or breaches.
If you suspect a data breach, please contact us immediately. Our security team will investigate and take necessary actions to secure your account and personal information.